Disclaimer: This is a personal customer experience meant to inform others. I have no intent to defame but rather to share what I went through, so others can make better decisions.
Introduction
In recent years, hair patch and wig solutions have become a booming business in India, especially for those struggling with hair loss. With a flood of companies in the market, it's essential to find service providers who are trustworthy, transparent, and fair in their pricing and practices. Unfortunately, not every business lives up to these standards.
I had the unfortunate experience of dealing with a company that, in my opinion, operates more like a scam than a service provider—Anuj Hair Patch & Wig Solution. This review documents my experience in detail, including the quality of their products, pricing practices, hidden charges, and poor customer service. I hope this serves as a warning to others considering their services.
Overpriced and Poor-Quality Wigs
The first red flag was the cost. While most reputable wig companies in the market charge around ₹30,000 for a standard quality hair patch or wig, Anuj Hair Patch & Wig Solution quoted me a steep ₹40,000. I was initially hesitant, but the staff assured me it was “premium” quality with lasting adhesives, natural finish, and longer durability.
To my dismay, the quality turned out to be anything but premium. Within just 10–14 days, the glue started to fail, the hairline began lifting, and the overall appearance deteriorated. I was shocked, especially because my friend, who got a hair patch from another salon for ₹29,500, had no such issues even after 5 weeks. Clearly, I had overpaid for a substandard product.
Forced Frequent Visits & Maintenance Scams
What added insult to injury was the frequency with which they forced customers to return for "mandatory maintenance." The glue they use barely lasts 2 weeks, which is suspiciously low compared to other salons using medical-grade glue that lasts 4 to 5 weeks.
Each maintenance visit costs ₹1,200. For comparison, most other reputable wig providers only charge ₹600–₹700. That’s a 100% markup for what seems like deliberate sabotage to generate recurring income. It’s a money pit disguised as hair care.
Poor Quality Products and Materials
Let’s talk about the material quality. The so-called “natural” hair felt coarse and synthetic. After washing the wig gently as advised, the hair started tangling and shedding badly. Clearly, cheap materials were used—probably synthetic fibers or low-grade human hair.
The scalp base also started peeling within a few days. Upon complaining, I was told it was due to my “sweating habits” rather than their product. This was clearly an excuse to deflect blame.
Shocking Overcharges on Product Sales
One of the most outrageous parts of my experience was how the owner, Anuj, handles product sales. I bought some “special” glue and shampoo that he claimed were imported. I later found the exact same products online for 50% less.
I was charged ₹1,800 for a tiny bottle of glue I later found on Amazon for ₹790. The same happened with their so-called “hair cleanser,” which they sold for ₹1,200—again double the actual price. It’s clear that they prey on customers who don’t know better.
Poor Customer Service & Half-Done Pedicure
As if the hair patch experience wasn’t bad enough, I decided to try their pedicure service during one of my visits. I paid for a 1-hour session, expecting a relaxing experience. What I got was a hasty, half-hearted 40-minute session.
The staff abruptly ended the service saying they were “too busy” and needed the room for another client. When I protested, they told me “40 minutes is enough” and flat-out refused a refund or even a partial compensation. The pedicure itself was incomplete—my feet were still rough, and one nail hadn’t even been trimmed. It was unacceptable and unprofessional.
Anuj – The Man Behind the Scam
The owner, Anuj, presents himself as a professional expert in hair solutions, but based on my experience, he is more focused on profits than service. He talks confidently, but the results and service do not match his promises.
He has an answer for everything—but none of those answers come with solutions. When I confronted him about the poor quality and overcharging, he got defensive, rude, and dismissive. He even suggested I should "go to a cheaper place" if I wasn't happy, rather than offering any resolution.
Comparison With Other Providers
- Cost: ₹40,000 at Anuj’s vs ₹30,000 market standard
- Glue lasting time: 2 weeks at Anuj’s vs 4–5 weeks elsewhere
- Maintenance charges: ₹1,200 per session vs ₹600–700 elsewhere
- Product quality: Poor synthetic feel vs premium natural hair in the market
- Service attitude: Dismissive and rude vs helpful and professional
Customer Support and Attitude
After all these issues, I tried contacting customer support—calls went unanswered, and WhatsApp messages were “read” but not replied to. It’s clear they don’t care once they have your money.
Most trustworthy salons offer some sort of warranty or touch-up guarantee. At Anuj Hair Patch & Wig Solution, it’s the opposite. You’re treated like a walking wallet, not a customer.
Red Flags & Warning Signs
- Overpriced products with no justification
- Glue failing within 2 weeks – possibly intentional to generate maintenance revenue
- Unnecessary upselling of overpriced items
- Half-done salon services (pedicure, etc.)
- Rude, dismissive behavior from the owner
- No after-sales support or refunds
Conclusion
After spending more than ₹45,000 in total including the wig, maintenance, and fake “premium” products, I can safely say this has been one of the worst customer experiences of my life. I’ve since switched to another well-known salon, where the quality is better, glue lasts 5 weeks, and maintenance is affordable. I only wish I had done better research before trusting Anuj Hair Patch & Wig Solution.
If you are considering getting a hair patch, wig, or even basic salon services, I highly recommend avoiding this place. There are plenty of honest, professional businesses that charge fair prices and provide quality service. This one, sadly, is not among them.
⭐ Final Rating Summary ⭐
- Product Quality: ★☆☆☆☆ (1/5)
- Pricing Fairness: ★☆☆☆☆ (1/5)
- Customer Service: ★☆☆☆☆ (1/5)
- Professionalism: ★☆☆☆☆ (1/5)
- Value for Money: ★☆☆☆☆ (1/5)
Overall Rating: ★☆☆☆☆ (1 out of 5)
Recommendation: Avoid at all costs.
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